Privacy Policy
Privacy Policy
Last Update: 25/03/2026
1. Introduction
WDACManager ("WDACManager", "we", "us", or "our") is committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with:
- Our website (www.wdacmanager.com.au)
- Our software products and services
- Our customer and business interactions
2. What Personal Information We Collect
We may collect the following types of personal information:
2.1 Contact Information
- Name
- Email address
- Phone number
- Company name
- Job title
2.2 Account Information
- Usernames
- Login credentials (securely stored)
- Subscription and billing information
2.3 Technical Information
- IP address
- Browser type and version
- Device information
- Usage data relating to our website and services
- Diagnostic and log data
2.4 Customer Environment Data
Where WDACManager software is deployed within a customer environment, we may process:
- System configuration metadata
- Security policy data
- Log data relating to application control policies
WDACManager does not intentionally collect unnecessary personal data from customer systems.
3. How We Collect Personal Information
We collect personal information when you:
- Visit our website
- Contact us via forms or email
- Subscribe to our services
- Request a demo
- Create an account
- Interact with our support team
We may also collect technical data automatically through cookies or analytics tools.
4. Why We Collect Personal Information
We collect and use personal information to:
- Provide and manage our products and services
- Respond to enquiries and support requests
- Process subscriptions and payments
- Improve our website and software
- Communicate product updates
- Maintain security and prevent fraud
- Comply with legal obligations
We only collect personal information that is reasonably necessary for these purposes.
5. Disclosure of Personal Information
- Cloud hosting providers
- IT service providers
- Payment processors
- Professional advisers (legal, accounting)
- Regulatory authorities (where required by law)
We do not sell personal information.
Where third parties process data on our behalf, we take reasonable steps to ensure they comply with privacy and security obligations.
6. Overseas Disclosure
Some service providers (such as cloud hosting platforms) may store or process data outside Australia.
Where this occurs, WDACManager takes reasonable steps to ensure that overseas recipients handle personal information in accordance with Australian privacy laws.
7. Data Security
We take information security seriously.
We implement appropriate technical and organisational measures to protect personal information, including:
- Secure hosting environments
- Encryption in transit (HTTPS/TLS)
- Access controls and authentication
- Logging and monitoring
- Principle of least privilege
- Regular review of security practices
As a cybersecurity-focused organisation, security is embedded in our operational model.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil legal or contractual obligations
- Resolve disputes
When information is no longer required, it is securely deleted or de-identified.
9. Access and Correction
You have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
Requests can be made using the contact details below.
10. Cookies and Analytics
Our website may use cookies and analytics tools to:
- Improve user experience
- Understand website usage
- Enhance performance
You may configure your browser to refuse cookies, however some features may not function correctly.
11. Direct Marketing
We may send you communications relating to:
- Product updates
- Security advisories
- Industry insights
You may opt out at any time using the unsubscribe link or by contacting us.
12. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
13. Contact Us
For privacy enquiries, access requests, or complaints, please contact:
WDACManager
Email: contact@wdacmanager.com.au
Website: www.wdacmanager.com.au